Effective Date: 28 June 2026
At MindVoice, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://mindvoice.co.in or use our online counselling and psychotherapy services.
Information We Collect
We may collect the following information when you use our website or book an appointment:
- Full Name
- Email Address
- Phone Number
- Preferred Language
- Appointment Details
- Information voluntarily shared through contact forms or counselling enquiries
- Anonymous feedback submitted through our Google Feedback Form
We do not request unnecessary personal information beyond what is required to provide our services.
Why We Collect Your Information
We collect your information to:
- Schedule and manage online counselling appointments
- Communicate regarding your therapy sessions
- Respond to enquiries submitted through our website
- Improve our counselling services and user experience
- Send appointment confirmations and important service updates
- Collect anonymous client feedback to improve service quality
Your personal information is never sold to third parties.
Confidentiality of Counselling Services
MindVoice is committed to maintaining the confidentiality of every client.
Information shared during counselling sessions is treated with respect and handled responsibly. Personal details are not disclosed to third parties unless required by applicable law or when necessary to prevent serious harm, in accordance with professional and legal obligations.
Anonymous Testimonials
Client testimonials displayed on our website are collected through our secure Google Feedback Form.
Testimonials are published only after removing personal identifying information or with the client’s consent. Our goal is to protect privacy while sharing genuine experiences that may help others seeking mental health support.
Cookie
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Understand website traffic and visitor behaviour
- Enhance your browsing experience
You can manage or disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While no method of internet transmission is completely secure, we continuously strive to safeguard the information you provide.
Third-Party Services
Our website may use trusted third-party services, including:
- Google Forms (for anonymous feedback collection)
- Google Maps (if embedded)
- Payment gateway providers (when online payments are enabled)
These services have their own privacy policies, which govern how they process your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The updated version will always be available on this page with the revised effective date.
Contact Us
🌐 https://mindvoice.co.in
whatsapp – +91 9488741721